Protect Every Phase of Your Project With Airtight Documentation.
General contractors manage complex, multi-phase projects across long timelines with multiple subcontractors, changing site conditions, and evolving client expectations. Without structured documentation at every stage, disputes are inevitable. CYA gives you the project record that settles them.
Built for general contractors, building companies, and multi-trade project managers.
Disputes general contractors face every day.
Construction disputes are the most expensive service disputes in existence. They stem from undocumented site conditions, undocumented scope changes, and undocumented handovers.
"That crack in the wall appeared after your groundworks started."
Structural survey ordered. No documentation of the wall's pre-existing cracked condition.
"We never agreed to that. It's not in the scope."
Invoice for additional works disputed. No signed change order or documented client instruction.
"The previous trade caused this problem. Your subcontractor needs to fix it."
Subcontractor disputes liability. No handover documentation to establish who caused what.
"The site wasn't left clean and secure. We're deducting from your retention."
Retention withheld based on disputed end-of-day site condition with no documented close-out record.
The real cost of poor documentation.
In construction, a single disputed phase can cascade into months of delays, legal fees, and withheld retentions. The earlier documentation breaks down, the more expensive the eventual dispute becomes.
Figures sourced from US and UK industry data. Regional costs vary.
Three steps to complete protection.
CYA structures documentation at every critical handover point in a project — from site clearance to final sign-off.
Site Condition Survey at Mobilisation
Before your crew sets foot on site, document the existing conditions comprehensively — neighbouring properties, existing structures, access routes, and any pre-existing damage. This is your baseline record.
Phase-by-Phase Documentation
At every significant project milestone — groundworks, structure, fit-out, M&E, snagging — create a structured documentation record. Log subcontractor handovers, client variations, and site conditions at each stage.
Final Handover and Defects Documentation
At practical completion, generate a comprehensive project record — final condition photos, snagging list, client sign-off, and warranty documentation. Eliminate retention disputes before they start.
Specific use cases for general contractors.
Residential Extensions and Renovations
Document existing structural conditions before works begin. Capture every stage of the build to protect against claims that your work caused pre-existing cracks, damp, or settlement.
Commercial Fit-Outs
Tenant fit-outs require handover documentation for both incoming and outgoing works. CYA creates the condition record that landlords, tenants, and lease holders all need.
Subcontractor Management
Document site conditions at each subcontractor handover point. When a dispute arises between trades, your CYA records show exactly what condition the site was in at handover.
Retention and Final Account Management
Retention disputes are the most common financial dispute in construction. CYA's final sign-off process creates the documented evidence that secures your retention release.
Simple, transparent pricing.
Pay per company and per active worker. No hidden fees, no per-report charges.
Full access to all CYA features — unlimited jobs, PDF reports, and storage. Billed monthly, cancel any time.
Save €280.50 in your first year
That's 40% off compared to monthly billing
All plans include a 14-day free trial. No credit card required to get started.
Retentions withheld, disputes unresolved, projects delayed — all avoidable with the right documentation.
CYA is built for the complexity of general contracting. Join the early access programme and protect every phase of every project you run.
Apply for Early AccessJoin CYA for General Contractors.
We're onboarding a limited number of general contractors during our founding cohort. Apply now and we'll be in touch within 24 hours.