Never Be Blamed for Pre-Existing Damage or Missing Items.
Cleaning companies face a unique vulnerability — your team has unsupervised access to client property, and anything damaged or missing can be blamed on them. CYA gives you a timestamped, photographic record of the site's condition before your team lifts a cloth.
Built for commercial cleaning contractors, residential cleaning services, and end-of-tenancy specialists.
Disputes cleaning companies face every day.
Cleaning disputes are among the most common in the service industry — and the hardest to defend without pre-clean evidence.
"There's a burn mark on the kitchen worktop that wasn't there before your team cleaned. We're holding the deposit."
Tenancy deposit deduction issued. The mark was documented in the property's check-in report two years ago, but your team has no photos from their arrival to show it was already there.
"My client says a decorative item is missing from the mantelpiece. Your team was the last people in that room."
Accusation of theft made against your staff. No pre-clean photos of the room showing the item's presence or absence before your team arrived.
"The carpet in the main bedroom has a stain your cleaners left. It needs replacing."
Replacement cost demanded for a stain that predated your clean. Without before-state photos, the only version of events is the client's.
"The end-of-tenancy clean clearly wasn't done to a professional standard. The landlord wants a partial refund."
Dispute over scope and quality of work with no photographic record of the property's condition on arrival or the clean's completion.
Cleaning companies give their staff access to some of the most sensitive and valuable environments in their clients' lives. Without documentation, any accusation — however unfounded — is difficult to refute.
Three steps to complete protection.
CYA makes pre-clean documentation a standard part of your team's arrival routine — fast, simple, and legally useful.
Pre-Clean Site Documentation
Before any cleaning begins, your team uses CYA to photograph every room — existing stains, scratches, damage, and the position of valuable items. Timestamped and locked from the moment of capture.
Record the Clean
Log the areas cleaned, products used, and any issues identified during the clean. Build a professional service record that demonstrates thoroughness and care.
Post-Clean Photos and Sign-Off
Document the final condition of every area cleaned and collect a digital sign-off from the client or site contact. Your report is ready to share before your team leaves.
Specific use cases for cleaning companies.
End-of-Tenancy Cleaning
End-of-tenancy cleans are the most disputed service in the cleaning industry. CYA's before-and-after documentation gives landlords, agents, and tenants an objective record of condition.
Office and Commercial Cleaning
Daily or weekly commercial cleans benefit from arrival condition checks — especially in high-value environments where damage or missing items create serious liability.
Post-Construction Cleaning
Construction site cleans involve heavily damaged environments. Document the exact condition on arrival to ensure any post-clean damage claims are accurately attributed.
Specialist Deep Cleans
For one-off deep cleaning projects, CYA creates a comprehensive before-and-after record that justifies your pricing and demonstrates the transformation you've delivered.
Simple, transparent pricing.
Pay per company and per active worker. No hidden fees, no per-report charges.
Full access to all CYA features — unlimited jobs, PDF reports, and storage. Billed monthly, cancel any time.
Save €280.50 in your first year
That's 40% off compared to monthly billing
All plans include a 14-day free trial. No credit card required to get started.
Your team's reputation is your business. Protect it.
One undocumented job is all it takes for a false damage claim to damage your reputation. Join CYA's early access programme and protect every clean, every time.
Apply for Early AccessJoin CYA for Cleaning Companies.
We're onboarding a limited number of cleaning companies during our founding cohort. Apply now and we'll be in touch within 24 hours.